Founded in 2008, Abinitio has been able to understand and meet the specific needs of the market,
The company has experienced an orderly growth that currently translates into a solid structure made up of a large group of professionals.
Who we are
We are a company founded in 2008 with a clear objective: to advise and support businesses in the energy sector. This initiative was driven primarily by our management team, who brought extensive experience and a strong background in the industry.
What began as a consultancy focused mainly on the energy sector gradually expanded its services to meet the broader needs of businesses. This led to the addition of Back Office and document management teams, Sales and Front Office support, debt collection, and a legal department—allowing us to cover the entire debt recovery process. Over time, robotic process automation and new technologies were incorporated to streamline operations and enhance the services we offer.
With the acquisition of the Ingest Group (GIO!), our range of services has diversified even further.
Some of our projects and solutions are:
- Outsourcing customer service and carrying out outbound call campaigns to promote a product.
- Outbound call campaign to retain customers and make commercial offers.
- Internal process consultancy and implementation of robotic solutions for automation
All of this translates into cost savings, improved procedures, and enhanced customer perception.
We want to support and assist our client in all the processes of their company.
Our team
An efficient and trustworthy team of highly qualified professionals to provide a quick and effective response to each client’s needs.
Andreas Kubek
CEO
Sonia Carbona
Sales Manager
Antonio Montes
Director of Operations
Sofia Just
HR Manager
Clara Martínez
Legal Director
Manuel Garcia
Responsible Op. Barcelona
Cecilia Pertino
Responsible for consulting and RPA
Mari Carmen Gonzalez
Responsible for quality and
environment
Company data
Some of our projects
We accompany and help our clients in all the processes of their company.
Recovery project
Recovery project using mass contact solutions and making personalized phone calls. Follow-up of debt files for gas supply company.
Back office
Lead to contract conversion service as well as customer service for a telephone company. The commercial activity includes data reception, back office and all necessary administrative tasks.
Sales
Attention and sales through customer credit requests via the application, web or call me back.
Legal Team
Follow-up of energy fraud and filing of lawsuits through our judicial department.