Policy
quality and
environment
ABINITIO Consulting is a dynamic and experienced company in Business Process Outsourcing (BPO) solutions and Consulting, especially Business, Process and Digital.
The implementation of the management system is oriented to the satisfaction expected by customers, through established processes based on a continuous improvement process.
In order to meet the proposed objectives, the quality management system established by ABINITIO Consulting based on the reference standards UNE-EN-ISO 9001:2015 and UNE-EN-ISO 14001:2015, is supported by the following basic pillars established by the Management:
- Customer satisfaction, from the concept of innovative design and adaptation to customer needs. including stakeholders in the company’s performance, in all matters relating to the performance of our activities and their impact on society.
- Objectives and goals focused on the evaluation of performance in terms of quality and environment, as well as continuous improvement in our activities, regulated in the Management System that develops this policy.
- Compliance with the requirements of the legislation applicable and regulatory to our activity and in environmental matters, the commitments made to customers and all those internal rules or guidelines to which ABINITIO Consulting is subject.
- Motivate and train all personnel working in the organization, both for the correct performance of their jobs and for the continuous improvement of processes.
- Maintaining fluid communication both internally, between the different levels of the company, as well as with clients.
- Commitment to environmental protection, environmental preservation and pollution prevention.
- Guarantee a continuous analysis of all relevant processes, establishing the pertinent improvements in each case, based on the results obtained and the established objectives.
These principles are assumed by the Management, which has the necessary means and provides its employees with sufficient resources to comply with them, expressing them and making them public through this Quality and Environmental Policy.
