Policy on Quality, Environment, Information Security, and Business Continuity
ABINITIO Consulting is a dynamic company with experience in Business Process Outsourcing (BPO) solutions and Consulting, especially in Business, Process, and Digital Consulting.
The implementation of the Integrated Management System is aimed at meeting the expected satisfaction of clients, properly managing interactions with the environment, ensuring business continuity, and guaranteeing information security, through established processes based on a continuous improvement approach.
To achieve the proposed objectives, the integrated management system established by ABINITIO Consulting and based on the reference standards UNE-EN-ISO 9001:2015, UNE-EN-ISO 14001:2015, UNE-EN-ISO 22301:2015, and ISO/IEC 27001:2022 relies on the following basic pillars established by Management:
COMMON OBJECTIVES
Objectives and goals focused on evaluating performance in Quality, Environment, Business Continuity, and Information Security, as well as continuous improvement in our activities, regulated by the Management System that supports this policy.
Compliance with the applicable legislation and regulations related to our activity, environment, and information security; commitments made to clients; and all internal standards or guidelines to which ABINITIO Consulting is subject.
Motivating and training all personnel working in the organization, both for the correct performance of their job and for continuous improvement of processes.
Maintaining smooth communication both internally, among the different levels of the company, and with clients.
Ensuring continuous analysis of all relevant processes, establishing the necessary improvements in each case based on the results obtained and the objectives set.
QUALITY-SPECIFIC OBJECTIVES
Customer satisfaction, from the concept of innovative design to adapting to customer needs, including stakeholders involved in the company’s results, in all aspects related to our activities and their impact on society.
ENVIRONMENT-SPECIFIC OBJECTIVES
Commitment to environmental protection, preservation of the environment, biodiversity protection, and pollution prevention by:
Implementing practices to reduce the consumption of natural resources
Promoting energy efficiency and the use of renewable energy
Encouraging the reduction of greenhouse gas emissions
INFORMATION SECURITY-SPECIFIC OBJECTIVES
Ensure the privacy of data managed by ABINITIO Consulting relating to clients, employees, suppliers, and third parties.
Guarantee the confidentiality, availability, and integrity of information assets belonging to our organization.
Identify and reduce information security risks relevant to our organization.
Ensure response capability in emergency situations, restoring the operation of critical services as quickly as possible.
Protect information assets according to their value or importance.
Promote awareness and training in information security.
BUSINESS CONTINUITY-SPECIFIC OBJECTIVES
Ensure response capability in emergency situations, restoring the operation of critical services as quickly as possible.
These principles are embraced by Management, which provides the necessary means and equips its employees with sufficient resources for their fulfillment, formalizing and making them publicly known through this Quality, Environment, Business Continuity, and Information Security Policy.