RECOBRO AREA (Barcelona Office)
Collection and Call Center Manager
Job Description
In Abinitio Consulting we need to incorporate managers specialized in Customer Service. We want you to be part of our project, a growing company, with multiple clients from different sectors, where our staff is our most important asset.
The vacancies offered are newly created positions, these are not one-time campaigns, we offer stability and growth within the company.
We select Administrative profiles, Commercial Managers to give support in the area of non-payments. You will join our offices located in Guitard Street (Sants), to perform the following functions:
- Telephone customer service
- Incident resolution.
Offered:
- Indefinite-term contract.
- Intensive schedule: Monday to Friday from 15 to 21:00H (30H).
- Possibility of extending to full time. - Salary per Agreement + Incentives.
- Training provided by the company.
Additional information
Minimum education
- Intermediate Level Training Cycle
- Minimum experience of at least 1 year
- Necessary knowledge in Customer Service; Negotiation techniques; Office automation; Proactivity; Flexibility.
Minimum requirements
- Vocational Training (Administrative/Financial)
- Experience of at least 1 year in the position offered or similar.
- Negotiation skills
- Communication skills and excellent customer service skills
- Immediate Incorporation
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